Receipts and invoices are available from your Account when billing records exist for your purchase or subscription.
If you need to confirm a charge, check whether a payment was recorded, or find a document for your records, Billing History is the first place to look.
Quick answer
Open Account, go to Plan & Billing, and review Billing History.
Billing History is where MarketingStride shows available receipts, invoices, and billing records tied to your account.
What can appear in Billing History
Depending on your account, Billing History may include records for:
- a one-time Discovery purchase;
- recurring subscription invoices;
- paid invoices;
- invoices that need attention;
- available receipt or invoice links.
If you do not see an invoice yet
An invoice or receipt may not appear immediately in every situation.
If Billing History says no invoices are available, it may mean your account does not have a completed billing record yet.
If Billing History is temporarily unavailable, try again later.
What if I have a billing problem?
If you believe you were charged incorrectly, charged more than once, purchased the wrong package, or did not receive the access you expected after payment, contact Support for review.
Include the account email and any invoice, receipt, or transaction reference visible in your Account.
Why This Matters
Billing History is the main place to confirm whether MarketingStride has a completed billing record tied to your account.
That can be useful for both accounting questions and payment-access troubleshooting.
Important to Know
Not every purchase will show a new record immediately.
A missing receipt or invoice does not always mean the charge failed, but it may mean the billing record is not ready yet or needs review.