When a cancellation request is processed:
- Future subscription renewal is stopped
- Access remains available through the end of the current paid period
- Historical results remain associated with the account according to applicable retention policies
- No additional renewal charges are scheduled
What Does Not Happen
Cancellation does not:
- Immediately delete your account
- Immediately remove historical results
- Immediately terminate access
- Automatically delete your data
Those topics are governed separately by retention and account lifecycle policies.
Example
A customer cancels an annual subscription three months into the annual term.
The subscription remains active through the remainder of the paid annual period.
Future renewal is disabled.
Common Misconceptions
Cancellation stops renewal, not current access.
Cancellation does not immediately delete results or account history.
Related Questions
- Will I lose access immediately?
- What happens to my results after cancellation?
- Can I reactivate later?