MarketingStride retains information according to its account lifecycle and retention policies.
Retention periods exist to support:
- Historical understanding
- Comparisons
- Continuity workflows
- Customer reactivation
- Customer support
Why This Matters
Customers often want to know whether historical evaluations remain available after subscriptions end.
Retention policies determine how long information remains available.
Important Clarification
Retention periods may vary depending on:
- Account status
- Package type
- Subscription history
- Data category
Common Misconceptions
Cancellation and deletion are not the same thing.
Retention exists to support continuity and historical understanding.
Related Questions
- What happens after I cancel?
- Can I reactivate later?
- Can I delete my data?